Consultancy

Human centred design

Most automation projects are technology driven but have a significant impact on operational process, people, and jobs. While designing many types of control rooms worldwide, we have experienced the benefits of aligning project, process and people at the start of a project. This approach enhances effectiveness, efficiency, reliability, safety, and human & system performance. That’s why Ops Factor consultancy has developed engineering tools to facilitate a human centred design approach for remote control and automation project. 

Ops Factor has translated multiple ISO standards into pragmatic tools for project teams. We can offer your project team practical tools to connect stakeholders and translate your operational workflow and tasks into functional design requirements. Ensuring a final design that is supported by operations and an effective project process with little concept rounds. We work pragmatic with clear goals and defined steps using serious gaming to make it accessible and fun.   

On this page you can find information about:
Operational philosophy | Control Room Design | Ergonomic desk design | Design validation

Operational Philosophy & serious gaming - TerminalQuest TQ®

Ops Factor is specialized in designing control rooms where operators can work efficiently and concentrated. A control room that supports the operational workflow, facilitating a flawless operational process. We do that by connecting technique and operations at the start of your project. With a practical design tool we can deliver a final functional design within a week. With clear goals and pre-defined steps we deliver a control room that supports the operational process, maximizing operator performance and minimizing human error.

Control Room Design

Ops Factor is specialized in designing control rooms where operators can work efficiently and concentrated. A control room that supports the operational workflow, facilitating a flawless operational process. We do that by connecting technique and operations at the start of your project. With a practical design tool we can deliver a final functional design within a week. With clear goals and pre-defined steps we deliver a control room that supports the operational process, maximizing operator performance and minimizing human error.

Ergonomic desk design

Control room furniture is something special and cannot be compared with standard office furniture. That is because operators must be simultaneously, multi-tasker, data analysist and predictor of change. The right tools are needed to perform a flawless job. What is needed, is often not the same as what engineers think of as a solution. Ops Factor can conduct a ergonomic desk analysis to come to a console design where operators are in control and that allows them to anticipate on things to come. With our desk configurator we define what is needed to do the job, in a few operator session. This can either be a deliverable of our control room design approach or can be conducted as a separate design tool.

Design validation

There is a significant chance that there is a world to win with your control room facilities. Ops Factor can make an assessment of quick wins to improve operational flow, supporting teamwork and concentration levels, creating more efficiency, safety and pro-activity. We do that with our design validation tool based on ISO 11064-7. We offer a structured assessment of the differences between the operational ambition like tasks and workflow and the design of the integrated operation centre (e.g. walking routes, communication lines and lines of sight). Delivering a cost -benefit analysis of practical improvement possibilities. Curious to learn how you can improve profitability, reliability or output with your operational work environment?

Do you have a specific question or would you like to have some general advice? Contact us for a free meeting so we can find out how we can help you.
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