Consultancy & ergonomics
Design starts with understanding
A good design does not arise behind a screen, but by understanding how people work. Ops Factor translates that insight into concrete improvements for ergonomics, interaction and technology.
We advise organisations that want to renew, optimise or validate their control rooms, remote desks or complete operator environments. Our consultants combine technical knowledge with a sharp eye for human factors.
This creates an environment in which the operator makes the difference — safely, focused and with pleasure in the work.
Ergonomic Desk Analysis
Every workstation is different. That is why our approach starts with a thorough ergonomic analysis. We measure and model how operators look, reach and move, and how equipment divides their attention. We translate those insights into concrete design recommendations for distances, viewing angles, armrests and lighting. The result is a workstation that feels intuitive and offers long-term comfort, even in 24/7 environments.
Our analyses are supported by 3D visualisations and simulations, so that design choices can be validated early in the process.
Human Factors & Design Validation
We assess designs not only on technical specifications, but also on human use. During design validations we actively involve operators, engineers and stakeholders in the process. They test scenarios, assess sightlines and provide feedback on the interaction with systems. That iterative approach prevents costly adjustments afterwards and delivers designs that work from day one.
TerminalQuest TQ®
Steering together towards a vision
Automation and digitalisation are changing the way operators work. To make that change successful, Ops Factor developed TerminalQuest TQ®: an interactive serious game with which teams discover together how their organisation wants to develop.
During one session, managers, engineers and operators explore different scenarios and discuss the impact on processes, safety and collaboration. The result is not a theoretical report, but a concrete action plan that gives direction to innovation and decision-making.
TerminalQuest TQ® makes complex discussions simple, and helps teams to make choices that are supported by everyone.
From insight to implementation
Consultancy at Ops Factor does not stop at advice. We guide the translation into concrete designs, technical choices and implementation plans. This creates a seamless connection between people, environment and technology. What begins with observation ends in an environment in which the operator feels at home and can perform optimally.
Want to know more?
Our consultants are happy to think along about new projects, ergonomic improvements or strategic questions. Together we bring people and technology into balance. Ultimately, that is the essence of every well-designed control environment.
Discover how insight into behaviour and collaboration is the key to better design and safer operations.